![]() Ltd., and its affiliate companies (“Canon”) make no guarantee of any kind with regard to the Content, expressly disclaims all warranties, expressed or implied (including, without limitation, implied warranties of merchantability, fitness for a particular purpose and non-infringement) and shall not be responsible for updating, correcting or supporting the Content.Ĭanon reserves all relevant title, ownership and intellectual property rights in the Content. If a critical error occurs (the device will not start after turning on the power, etc.), repairs will be required.Īll software, programs (including but not limited to drivers), files, documents, manuals, instructions or any other materials (collectively, “Content”) are made available on this site on an "as is" basis.Ĭanon Singapore Pte. If the device is connected via LAN cable, disconnect the USB cable. If using a USB connection, do not connect the device through a USB hub as doing so may result in connection errors. If the device is connected via USB cable, disconnect the LAN cable. Configure your computer settings so that it will not enter sleep mode before performing the firmware update. SERVICE SUPPORT TOOL CANON DOWNLOAD UPDATETo prevent problems resulting from operations performed on other computers during the firmware update, performing the update using a USB connection is recommended. If your computer enters sleep mode, the firmware update may not be performed properly. ![]() Do not turn off the device power, or disconnect any USB or LAN cables while the firmware update is in progress. If print jobs are sent to the device from another computer or application while the firmware update is in progress, a critical error may occur. If the update operation is performed while the device is processing other operations, or while images are stored in memory, those other operations will be canceled and the images stored in memory will be lost. If the Message indicator is on, refer to the e-Manual and resolve the issue, and then perform the update operation after making sure that the Error indicator is off. Wait until the Job indicator turns off after the operations are complete. When the Job indicator on the operation panel is on or blinking, the device is processing operations. When updating the firmware version, be sure to wait until print operations are complete before beginning the update operation. Hopefully this is enough information to tell whic firmware you need to use.*Please note the following restrictions when using this software. If your copier has a N boot rom it will almost certainly have a NIC (aka ethernet port) as well. If the number has a N next to it, it uses N firmware otherwise not. If you can get into service mode go to Copier > Display > Version > BOOT-ROM. If it says IR3300(IR2200) it doesn't have it, if it says IR3300(IR2200N) it does. If your copier was working normally you could press the counter check button. There is different firmware depending on whether it has a N boot rom installed or not. Even if it does work the drive will probably fail soon so be prepared to replace it.Īs this is a very old copier to use the SST with it you will need a nethawk cable (Screwtape posted the new part # in a thread recently) or a IEEE1284 bi-directional parallel cable. If this doesn't work you'll need to replace the hdd. This will do a hard drive scan possibly making the drive usable again then format the hdd and load firmware using sst. ![]() ![]() If you haven't already you can try pressing 1 and 9 when you turn the copier on. ![]() So I wanted to reinitialise the harddisk. SERVICE SUPPORT TOOL CANON DOWNLOAD CODEI have the IR 3300 giving the error code E602-003. ![]()
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